Refund Policy
1. Refund Window
We offer refunds within 7 days of the original purchase date if the product does not function as described. All prices are in US Dollars (USD).
2. Eligibility
You are eligible for a refund when the product cannot work as described and our support team is unable to resolve the issue for you. We are committed to resolving problems first and ensuring customer satisfaction.
3. Digital Product Exception
Due to the nature of digital products, refunds may not be granted once a license key has been issued and activated/used, except in cases of technical issues or defects that we cannot resolve.
4. How Refunds Are Processed
Approved refunds are returned to your original payment method through our payment processor, Stripe. Depending on your bank or card issuer, it typically takes about 5–10 business days for the refund to appear on your statement.
5. How to Request a Refund
To request a refund, please email [email protected] with your order number and the email address used for the purchase.
6. Disputes and Chargebacks
If you experience any issue, please contact us before requesting a refund or opening a chargeback with your bank. Reaching out to us first is usually the fastest way to resolve the problem, and we will do our best to assist you.
7. Related Terms
This Refund Policy is part of and should be read together with our Terms of Service.